Get in Touch with Melbet
While playing at Melbet – sports betting, casino or fast games – you may have a question about your account, bonuses or a transaction.
Melbet’s support team works 24/7, and separate departments handle security, marketing, affiliate and agent requests.
Below is a guide to which contact to use for each type of question.
Live Chat
The quickest way to reach Melbet’s support is the live chat, open 24/7 on the website and in the mobile app. Log in, open the chat window and describe the question; keep your account ID at hand if the request concerns a payment or a bet.
General Queries
For general questions about an account, deposits, withdrawals or bets, players from India can email Melbet’s support team at [email protected]. Describe the issue in detail so the agent can check it without extra questions.
Security Department
Concerns about account security, suspicious logins or responsible gambling tools are handled by Melbet’s security department at [email protected]. It is best to write from the email address linked to the account.
Marketing and Media Requests
Media requests, advertising proposals and marketing collaborations go to Melbet’s marketing team at [email protected].
Affiliate Partnership
Website owners, bloggers and media buyers who want to become an online partner of Melbet can write to the Melbet Partners team at [email protected].
Agent Partnership
Questions about working as a Melbet agent go to [email protected], and payment agents can use [email protected]. The conditions for agent partners are described on a separate page.
Support by Phone
For urgent account or payment matters, Melbet’s support line for India is 0008004430067. Live chat and email remain available when a written answer is more convenient.
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